The Marketing Services sector of our business supplies the information you require for your marketing decisions. For this we apply tried and tested questioning methods as well as the latest market analysis techniques. We offer our clients an individual, tailor-made service to deal with every special problem and particular task. This service requires comprehensive dialogue with the client. Such emphasis on communication with you and your (potential) customers is our special strength!
In all our ad hoc surveys based on concrete client questions we place emphasis on:
§ Intensive client service. Every client is looked after by a client adviser from
management and a project manager
§ Highest quality standards in field work. The Kleffmann Group has its own field
research organization for both telephone and personal interviews
§ Call Center competence
§ Software development